Adorable Diary Blog

I am very tired, and very sad this morning. My minidisc player arrived last night, and i cannot get the software to work.

I was up past 1am, and cried myself to sleep. AS i have opened the package, i can't send it back to Amazon. So not only is there money wasted, but i also don't have the music that i wanted to keep me motivated at the gym.

That was money from my bonus, so it feels as if all that hard work went in vain. I am very sad.

posted by small 5:44 PM

Comments:

I have opened things before that turned out to be faulty and returned it to amazon, i generally find them to be quite good about returns. If you can't get the software to work, but it should be compatible with your machine, they are at fault not you. Don't panic, email them, the customer service is quite good!

# posted by

Anonymous : 9:32 PM

Exactly, at some point most organisations live or die by their level of customer service, it's rare for a company to become well respected if their service is poor and I would be willing to bet that Amazon will be more than happy to sort the problem out if you contact them. Opening the package makes no difference, after all, you don't know if something works until you try it do you?

Chin up!

# posted by

Steve : 10:27 AM